Luxury Pearl Diamond Painting Pen

• USA: 4-10 business days
• Canada: 4-10 business days
• United Kingdom: 4-10 business days
• Europe: 4-10 business days
• Australia : 4-10 business days
• New Zealand: 4-10 business days
• Ireland: 5-14 business days 
• International: 5-17 business days

Products that are defective or damaged within 15 days of delivery qualify for a free replacement.

To initiate the damage claim process, please follow these steps:

1. Submit Evidence: Submit evidence of the damage within 15 days of receiving your order. Use images and/or video in your email to contact@kraftdiamond.com. The evidence should clearly depict the issue; additional proof may be requested if necessary.